HIPAA NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

If you have any questions about this Notice, please contact: Sara Takla, MSW,  LCSW, Privacy Officer.

Hopeful Hearts Therapy’s Privacy Obligations

Your health record contains personal information about you and your health. This information about you that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services is referred to as Protected Health Information (“PHI”). This Notice of Privacy Practices describes how Hopeful Hearts Therapy may use and disclose your PHI in accordance with applicable law, including the Health Insurance Portability and Accountability Act (“HIPAA”), regulations promulgated under HIPAA including the HIPAA Privacy and Security Rules, and the NASW Code of Ethics. It also describes your rights regarding how you may gain access to and control your PHI.

Hopeful Hearts Therapy is required by law to maintain the privacy of PHI and to provide you with notice of our legal duties and privacy practices with respect to PHI. Hopeful Hearts Therapy is required to abide by the terms of this Notice of Privacy Practices. Hopeful Hearts Therapy reserves the right to change the terms of our Notice of Privacy Practices at any time. Any new Notice of Privacy Practices will be effective for all PHI that we maintain at that time. Hopeful Hearts Therapy  will provide you with a copy of the revised Notice of Privacy Practices by sending a copy to you in the mail upon request or providing one to you at your next appointment.

How Hopeful Hearts Therapy May Use and Disclose Health Information About You

Your PHI may be used and disclosed by Hopeful Hearts Therapy for the purpose of providing mental health care services to you. Your PHI may also be used and disclosed to pay your health care bills and to support the operation of the practice of Hopeful Hearts Therapy.

Following are examples of the types of uses and disclosures of your PHI that Hopeful Hearts Therapy is permitted to make. These examples are not meant to be exhaustive, but to describe the types and uses and disclosures that may be made by Hopeful Hearts Therapy.

 1. For Treatment. Your PHI may be used and disclosed by those who are involved in your care for the purpose of providing, coordinating, or managing your health care treatment and related services. This includes consultation with clinical supervisors or other treatment team members. Hopeful Hearts Therapy may disclose PHI to any other consultant only with your authorization.

2. For Payment. Hopeful Hearts Therapy may use and disclose PHI so that they can receive payment for the treatment services provided to you. This will only be done with your authorization. Examples of payment-related activities are: making a determination of eligibility or coverage for insurance benefits, processing claims with your insurance company, reviewing services provided to you to determine medical necessity, or undertaking utilization review activities. If it becomes necessary to use collection processes due to lack of payment for services, they will only disclose the minimum amount of PHI necessary for purposes of collection.

3. For Health Care Operations. Hopeful Hearts Therapy may use or disclose, as needed, your PHI in order to support their business activities including, but not limited to, quality assessment activities, employee review activities, licensing, and conducting or arranging for other business activities. For example, they may share your PHI with third parties that perform various business activities (e.g., billing or typing services) provided they have a written contract with the business that requires it to safeguard the privacy of your PHI. For training or teaching purposes PHI will be disclosed only with your authorization.

4. Required by Law. Under the law, Hopeful Hearts Therapy, must disclose your PHI to you upon your request. In addition, we must make disclosures to the Secretary of the Department of Health and Human Services for the purpose of investigating or determining our compliance with the requirements of the Privacy Rule.

Without Authorization

Following is a list of the categories of uses and disclosures permitted by HIPAA without an authorization. Applicable law and ethical standards permit Hopeful Hearts Therapy to disclose information about you without your authorization only in a limited number of situations.

As a social worker licensed in New Jersey and as a member of the National Association of Social Workers, it is the practice of Hopeful Hearts Therapy to adhere to more stringent privacy requirements for disclosures without an authorization. The following language addresses these categories to the extent consistent with the NASW Code of Ethics and HIPAA.

5. Child, Elder or Vulnerable Persons Abuse or Neglect Hopeful Hearts Therapy may disclose your PHI to a state or local agency that is authorized by law to receive reports of child, elder or vulnerable person abuse or neglect.

6. Judicial and Administrative Proceedings. Hopeful Hearts Therapy may disclose your PHI pursuant to a subpoena (with your written consent), court order, administrative order or similar process.

7. Deceased Patients. Hopeful Hearts Therapy may disclose PHI regarding deceased patients as mandated by New Jersey State Law, or to a family member or friend that was involved in your care or payment for care prior to death, based on your prior consent. A release of information regarding deceased patients may be limited to an executor or administrator of a deceased person’s estate or the person identified as next-of-kin. PHI of persons that have been deceased for more than fifty (50) years is not protected under HIPAA.

8. Medical Emergencies. Hopeful Hearts Therapy may use or disclose your PHI in a medical emergency situation to medical personnel only in order to prevent serious harm. Hopeful Hearts Therapy will try to provide you a copy of this notice as soon as reasonably practicable after the resolution of the emergency.

9. Family Involvement in Care. Hopeful Hearts Therapy may disclose information to close family members or friends directly involved in your treatment based on your consent or as necessary to prevent serious harm.

10. Health Oversight. If required, Hopeful Hearts Therapy may disclose PHI to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections. Oversight agencies seeking this information include government agencies and organizations that provide financial assistance to the program (such as third-party payers based on your prior consent) and peer review organizations performing utilization and quality control.

11. Law Enforcement. Hopeful Hearts Therapy may disclose PHI to a law enforcement official as required by state or federal law, in compliance with a subpoena (with your written consent), court order, administrative order or similar document, for the purpose of identifying a suspect, material witness or missing person, in connection with the victim of a crime, in connection with a deceased person, in connection with the reporting of a crime in an emergency, or in connection with a crime on the premises. In accordance with New Jersey Law, when a threat of imminent, serious, physical violence against a readily identifiable individual or against themselves exists, Hopeful Hearts Therapy may disclose PHI to the police in the district in which the client resides, so that the police may execute a firearms check.   

12. Specialized Government Functions. Hopeful Hearts Therapy may review requests from U.S. military command authorities if you have served as a member of the armed forces, authorized officials for national security and intelligence reasons and to the Department of State for medical suitability determinations, and disclose your PHI based on your written consent, mandatory disclosure laws and the need to prevent serious harm.

13. Public Health. If required, Hopeful Hearts Therapy may use or disclose your PHI for mandatory public health activities to a public health authority authorized by law to collect or receive such information for the purpose of preventing or controlling disease, injury, or disability, or if directed by a public health authority, to a government agency that is collaborating with that public health authority.

14. Public Safety. Hopeful Hearts Therapy may disclose your PHI if necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public. If information is disclosed to prevent or lessen a serious threat it will be disclosed to a person or persons reasonably able to prevent or lessen the threat, including the target of the threat.

15. Research. PHI may only be disclosed after a special approval process or with your authorization.

16. Verbal Permission. Hopeful Hearts Therapy may also use or disclose your information to family members that are directly involved in your treatment with your verbal permission.

With Authorization

Uses and disclosures not specifically permitted by applicable law will be made only with your written authorization, which may be revoked at any time, except to the extent that Hopeful Hearts Therapy has already made a use or disclosure based upon your authorization. The following uses and disclosures will be made only with your written authorization: (i) most uses and disclosures of psychotherapy notes which are separated from the rest of your medical record; (ii) most uses and disclosures of PHI for marketing purposes, including subsidized treatment communications; (iii) disclosures that constitute a sale of PHI; and (iv) other uses and disclosures not described in this Notice of Privacy Practices.

Your Rights Regarding Your PHI

You have the following rights regarding PHI we maintain about you. To exercise any of these rights, please submit your request in writing to our Privacy Officer, Sara Takla, MSW, LCSW, 921 Commons Way, Princeton, NJ 08540.

1. Right of Access to Inspect and Copy. You have the right, which may be restricted only in exceptional circumstances, to inspect and copy PHI that is maintained in a “designated record set”. A designated record set contains mental health/medical and billing records and any other records that are used to make decisions about your care. Your right to inspect and copy PHI will be restricted only in those situations where there is compelling evidence that access would cause serious harm to you or if the information is contained in separately maintained psychotherapy notes. Hopeful Hearts Therapy may charge a reasonable, cost-based fee for copies. If your records are maintained electronically, you may also request an electronic copy of your PHI. You may also request that a copy of your PHI be provided to another person.

2. Right to Amend. If you feel that the PHI Hopeful Hearts Therapy has about you is incorrect or incomplete, you may ask them to amend the information although they are not required to agree to the amendment. If they deny your request for amendment, you have the right to file a statement of disagreement with Hopeful Hearts Therapy. Hopeful Hearts Therapy may prepare a rebuttal to your statement and will provide you with a copy. Please contact the Privacy Officer if you have any questions.

3. Right to an Accounting of Disclosures. You have the right to request an accounting of certain of the disclosures that we make of your PHI. Hopeful Hearts Therapy may charge you a reasonable fee if you request more than one accounting in any 12-month period.

4. Right to Request Restrictions. You have the right to request a restriction or limitation on the use or disclosure of your PHI for treatment, payment, or health care operations. Hopeful Hearts Therapy is not required to agree to your request unless the request is to restrict disclosure of PHI to a health plan for purposes of carrying out payment or health care operations, and the PHI pertains to a health care item or service that you paid for out of pocket. In that case, Hopeful Hearts Therapy is required to honor your request for a restriction.

5. Right to Request Confidential Communication. You have the right to request that Hopeful Hearts Therapy communicates with you about health matters in a certain way or at a certain location. They will accommodate reasonable requests. Hopeful Hearts Therapy may require information regarding how payment will be handled or specification of an alternative address or other method of contact as a condition for accommodating your request. Hopeful Hearts Therapy will not ask you for an explanation of why you are making the request.

6. Breach Notification. If there is a breach of unsecured PHI concerning you, Hopeful Hearts Therapy may be required to notify you of this breach, including what happened and what you can do to protect yourself.

7. Right to a Copy of this Notice. You have the right to a copy of this notice.

Complaints

If you believe Hopeful Hearts Therapy has violated your privacy rights, you have the right to file a complaint in writing with our Privacy Officer, Sara Takla, MSW,  LCSW, 921 Commons Way, Princeton, NJ 08540  or with the Secretary of Health and Human Services at 200 Independence Avenue, S.W. Washington, D.C. 20201 or by calling (202) 619-0257.

Hopeful Hearts Therapy will not retaliate against you for filing a complaint.

The effective date of this Notice is 1/1/2025.